The evolution of financial advice

Over the last 10 years the landscape for financial advisers and their customers has changed dramatically, largely due to regulation that is aimed at ensuring that consumers get a better, fairer, more transparent deal. Whether or not things have changed for the better was the topic of discussion among a panel of experts of great breadth and skill on a recent episode of Not The Daily News on Classic Business.

Listen to Debra Slabber, Portfolio Specialist Director at Morningstar Investment Management; Gareth Stobie, Managing Director of CoreShares; Craig Gradidge of Gradidge Mahura Investments; and personal finance writer and television presenter Maya Fischer-French in this panel discussion hosted by Michael Avery.

Topics covered:

  • The changes of the last decade have largely been focused on getting customers a better deal, with a lot of focus on costs. But there is real concern that some of the regulation is not having the desired outcome, but simply adding costs and a compliance burden.
  • Research on the disconnect between what clients say they want and what advisers think clients want.
  • The importance of customisation of advice and the key role of behavioural coaching, eg to not sell when the market crashes, or to preserve retirement savings when changing jobs.
  • Whether the burden of regulation is making advisers too nervous to “go the extra mile” and provide good innovative advice.
  • How fees for advice are changing as a result of evolving service models.
  • Morningstar research that shows how gamma (value added by financial advice) can improve performance by 1.6% per annum.

Not The Daily News on Classic Business on Fine Music Radio is brought to you by 10X Investments.

Listen to the full podcast:

The content herein is provided as general information. It is not intended as nor does it constitute financial, tax, legal, investment, or other advice. 10X Investments is an authorised FSP (number 28250).



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