Do I need to inform my fund manager of a change in my banking details?


Question:

I would like to know if I would not have a problem with my pay out as I changed my banking details two years back before I resigned from my job or Is that supposed to be processed by the HR..... Who updates the documents at Alexander Forbes when an employee changes their banking details?? Is it done in conjunction with HR

Answer:

Muzi, Alexander Forbes does not keep a record of your banking details. Which is why, when you resign, you have to provide your banking details on your withdrawal notification form (along with proof, such as a copy of a bank statement).

The information and answers supplied in this section do not constitute advice as defined by the Financial Advisory and Intermediary Services Act, 37 of 2002.


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