Question:
How long does a retirement fund pay out take alredy retired end of okt 2014 and stil no money recieved
Answer:
Eloise, Provided your tax affairs are in order, and you have submitted all the required documents (such as a copy of your ID, a completed instruction form stating where the money should go, and proof of banking details), it should not take this long to pay out. You should follow up with the fund administrator to see what is holding up the process, to confirm they have received all the required documents, and that there were no problems with SARS that you need to resolve. If the administrator does not give you any joy, you should follow up with your previous HR department to ensure they follow up on this matter. Note that the clock only starts once the administrator has received your last contribution or your instruction form, whichever is the later.
