Question:
My uncle died in June 2013 and I submitted all the required documents such as copy of ID and proof of banking details, but I received an SMS stating that a benefit statement had been delivered to his employer in January 2014. How long does it take for a death benefit to pay out?
Answer:
Amanda,
It can take up to 12 months to process a death benefit, as the Trustees must ensure that all financial dependants are provided for.
The information and answers supplied in this section do not constitute advice as defined by the Financial Advisory and Intermediary Services Act, 37 of 2002.
