What are the FSB Guidelines on unclaimed benefits?


Question:

Am I still entitled for provident fund which back dates to 2001? Can I still lodge a claim if the company does not exist anymore? How do I go about?

Answer:

Edmund, Per the FSB Guidelines on unclaimed benefits: 

1. The first step would be to establish the retirement fund that they belonged to or the deceased belonged to in the case of a dependent/guardian/caregiver. 

2. Next step would be to contact the retirement fund or benefit administrator to claim the benefit. 

3. Once in contact with the retirement fund/benefit administrator the beneficiary must ensure that they are in possession of documents that show that they or the deceased belonged to the fund for e.g. benefit statement, correspondence from fund etc. 

4. If a benefit is available, the members will be provided with further instructions by the fund which may include the completion of an application form and/or submission of supporting documents such as copies of ID, banking details etc. 

5. Members must follow up the payment process with the fund or administrator. 

Please find the full Unclaimed Benefits - FSB Guide here.

The information and answers supplied in this section do not constitute advice as defined by the Financial Advisory and Intermediary Services Act, 37 of 2002.


Get investment and saving tips straight to your inbox.

Related FAQ

How do I top up my TFSA using My10X?

You can make a top-up to your 10X investment on our member portal, My10X. To access My10X visit...

Related FAQ

How do I top up my RA using My10X?

You can make a top-up to your 10X investment on our member portal, My10X. To access My10X visit http...

Calculator

How much do I need?

We can help you plan your future. Use our calculator to see if you are on track for a comfortable retirement.

RA Calculator

Get started or switch to 10X today.