Question:
I used to work at Arabella Western Cape Hotel & Spa and have not claimed from my provident fund since I resigned. Now I would like to know where I should go to claim? The holding company has sold Arabella Hotel & Spa.
Answer:
Cymenther,
You need to find out in which fund your money was invested and who administers that fund. These administrators would have forwarded your money to an unclaimed benefits fund. This is the fund you ultimately need to contact, to claim your money. Your first port of call should be your old employer (try the staff manager/payroll department or HR department). If necessary, they may give you a contact detail at your former holding company; the HR department there can then hopefully guide you further.
The information and answers supplied in this section do not constitute advice as defined by the Financial Advisory and Intermediary Services Act, 37 of 2002.
