FAQ

How do I proceed if I do not receive updates about my claim?

My provident fund claim was sent through by my previous company (Tracker) and have not heard anything from alexander forbes.

What year did 10X open for business?

When did 10X start. i.e. how old is the company?

How can I get a duplicate IRP5?

My grandfather misplaced his IRP5; how can he get a duplicate thereof.

How long after Old Mutual receives a tax directive do I get paid?

Hi I need advise please. I have a Old mutual Provident Fund. How long after I received the sms Old Mutual has received a tax directive from SARS. Payment in progress. Queries: will my money be in...

What is the tax percentage when claiming my provident fund?

Could you kindly let me know what is the tax percentage when claiming my provident an pension fund in full upon resigning. Kind regards

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