For Business FAQ

Starting a fund: Membership criteria: Who should be eligible to join?

This is a matter of company policy and must be laid down in the rules of the fund. Some companies exclude contract workers, weekly paid staff or factory workers; others with high staff turnover prescr...

Can a tax directive be reversed?

Can a tax directive be reversed? If the fund was made aware it is a mistake or misunderstanding between the Fund Adminstrator and myself in terms of the "pretax" and "net" instead of "after tax"? I ma...

How long will my pay-out take after resignation?

Hi there, I have resigned from my company on the 15th March, is it right for my previous employers to only submit my claim on the 12th of April, almost one month later. I was under the impression it...

What percentage of my pension fund will be taxed?

Hi. I have resigned from my company and my pension fund is sitting at 248 000. This will be my second time withdrawing from pension fund. What percentage will be taxed? And how long does the payout ta...

Can I claim my provident fund if my company has a new owner?

Our company was bought by a different company and we were with 10x and we need to know is it possible for us to receive all our provident from 10x and start over with the new company and how do we go...

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